The cost of replacing or repairing the key will be charged to the customer and will generate an extra charge. In the case of lost keys, damaged keys or keys locked in the vehicle, a duplicate will be brought or a car opening specialist will be sent, only this assistance is included in the RSP. In the case of an accident or theft, customer must contact rental location immediately to report accident/theft and complete a police report at the time of accident/theft. In case of breakdown, mechanical failure, lack of fuel, flat tire or other problems that impede the movement of the vehicle, roadside assistance will be provided. Roadside Assistance Protection (RSP) is a protection that brings to the client roadside assistance throughout Mexico, 365 days a year.
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